ComplaintsforAllen’s Outboards
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Complaint Details
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Initial Complaint
06/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Nature of Complaint:Allegations of Misrepresentation, Breach of Contract, and Harassment Details of the Complaint:Summary:The following occurred between the months of March 2024 and June 2024:I contracted ******************* of ********************** Outboards to repair my 1967 Mercury 1100 outboard motor. We agreed on a repair cost of approximately $2000 plus parts, with completion expected by mid-May. Unfortunately, ************** repeatedly misrepresented the cost and timeline, causing extensive delays, financial losses, and emotional distress for me.Specific Allegations:- ************** failed to complete the repairs within our agreed-upon timeframe and delivered a non-functional motor despite receiving payment totaling over $5500 for parts and labor.- I incurred additional expenses due to Mr. ********************** deliberate loosening of bolts on my boat trailer, resulting in safety hazards.- ************** exhibited hostile and harassing behavior towards me and my family, including aggressive communications through multiple channels after I blocked him on social media.- He escalated by contacting my neighbor and husband, pressuring them to intervene and defaming me.Requested Resolution:I seek a refund for unfulfilled services in the amount of $5500 for breach of contract, fraudulent misrepresentation, Conclusion:Mr. ********************** conduct has been detrimental and unprofessional, causing significant harm and financial loss. I request the Better Business Bureaus assistance in resolving this matter promptly and equitably.Business response
07/05/2024
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
13095 West Fawn Lake Road
Manitowish Waters, WI 54545
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.