ComplaintsforTJ's Sports Bar & Grill
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Complaint Details
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Initial Complaint
01/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
The incident occurred on January 16th me and my girlfriend went to order food from said establishment and my girlfriend has had issues with employees who claim to be the owner in the past well today we were told we could not be in the business without id I showed them mine said we do not plan to order drinks only food and have done so in the past but were refused service and told to leave the establishmentBusiness response
01/22/2024
My mother the other owner of the business. Did not serve them because only one had there id and it was at night time.Customer response
01/24/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
It was not at night it was about 4 pm we stated that we would not be ordering alcoholic beverages only food as soon as we came into the establishment asked to present Id even tho it was not needed provided it and and were told oh well now leave. That is not how you run a pub/restaurant or talk to paying customers
Regards,
*************************
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Contact Information
1502 Clark St
Manitowoc, WI 54220
Business hours
Today,11:00 AM - 2:00 AM
MMonday | 11:00 AM - 2:00 AM |
---|---|
TTuesday | 11:00 AM - 2:00 AM |
WWednesday | 11:00 AM - 2:00 AM |
ThThursday | 11:00 AM - 12:00 AM |
FFriday | 11:00 AM - 2:30 AM |
SaSaturday | 11:00 AM - 2:30 AM |
SuSunday | 11:00 AM - 2:00 AM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.