Business ProfileforBisbee's Flooring Center

I implore you to stay away from Bisbee's Flooring Center of McFarland. In fact, run as fast as you can in another direction. We had Bisbee's Flooring Center in McFarland come out and give us a quote to replace our current flooring in our entryway, mudroom, bathroom, and hallway. The owner, David, told us that this would be an easy job and even his "B squad" could do it with ease. I should have known better when I heard that come out of his mouth. Unfortunately, I chose to ignore it and move forward with the project. Apparently, David subcontracted the work and the result was horrible (uneven spacing between tile pieces, unexplainable tile pattern changes, no shoe molding in places, large gaps between the wall and last tile, etc.). If only those were the worst problems. The crew removed the toilet, put the new flooring over the old flooring, and put the toilet back on. All of this was done without a plumber or a plumber to review the work. Needless to say, he toilet began leaking with each flush shortly after. We thankfully noticed this quickly and notified Bisbee's of the issue. They sent one of their employees to fix all of the issues from the poor job the first crew. Within a month, we saw water damage in the basement directly below the bathroom. Obviously, it was from the toilet again. However, when we called David from Bisbee's, he said it wasn't from their work. "It's more than likely a burst pipe in the wall." We called a restoration company to fix the water damage. They had to tear out all the new flooring in the bathroom and part of the hallway, remove the ruined vanity, remove the toilet, tear out the water damaged drywall in the bathroom and basement ceiling, and do a complete sanitation of the bathroom and basement due to leaking sewage for over a month. All of this was due to the new flooring being put on top of the old flooring and then the toilet put back on without raising the collar or sealing the ring. Every flush of the toilet cause sewage to get between the floor and leak to the basement. When we presented the evidence to Bisbee's, they said it wasn't their problem. Rather, we should take it up with the subcontractor. Three years later and we are still fighting with them to get our home insurance security deposit back. Bisbee's Flooring Center of McFarland will promise you the world, under deliver, and blame everyone else. Stay away!