ComplaintsforMadison Fence Pros LLC
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On April 13th 2022 I hired Madison Fence Pros to instaal a fence on June 13th 2022 to be completed by the 19th of June 2022, June 8th they were told that the old fence was removed as per our agreement and was ready for them to install the new fence. After numours phone calls (very few returned) and mutiple text messages (very few responded back) we found out the material that we had provided a deposite for ($2955.00) was sold by their distributor and they had to reorder, on July 26th they called and said they could not get the material and offered a subsitute product, after discussing with my wife we decided to go with the lesser quality product, again they said they had to order it. To date I can not get any type of answer about if they have the material and when it will be installed, at this point we want a refund from them. I call them 2 times a day and get no responce!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.