Business ProfileforYork Air Conditioning Headquarters

i purchased a home with a newer ac York unit and a "comfort plan" additional warranty was 3.4 yrs old installed on 12/22/2020 and had warranty transferred to me, the unit was installed by Skipp at GMC air and the price was $4626.00 the ac unit was not working not cooling so i called GMC air from the number on the install receipt, GMC was purchased by MR. *** *************** even though it still comes up as GMC on my phone caller id, they came out and checked the unit it had a leak i was told and the pressure was very low i was charged, i paid ****** for them to come out and they had to schedule a leak search, they came back and did the leak search and still was unable to find the leak they charged me for the leak search$213.00 and additional $300.05 for freon they stated they could do another type of leak search where they add dye to find the leak at an addition $394.40 and that if that did not work because it was not guaranteed there would be a final leak search called component isolation at a cost to me of $547.00 i called york regional service manager ************************* for assistance because this is a york product backed by a york warranty of 10 years and an additional "COMFORT WARRANTY"he stated that the company adding freon to a leaking system was wrong and they could receive a fine for doing that, by letting the freon just leak out into the environment and not fix the leak, he also said that contractors are not honest and he can not do anything. so a York warranty is as good as nothing completely worthless if there is no way for the consumer to exercise their rights to utilize the warranty, furthermore york uses these distributors/contractors to sell their products and does not provide any customer service or warranty protections when their product Fails well within the warranty period.