ComplaintsforFeldman Real Estate, Inc.
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Complaint Details
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Initial Complaint
10/17/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
*************************************************************** is what the complaint is about. on Behalf of my daughter ********************* ****** living in unit 6. The property was sold. The property still automatically withdrew funds from ******** account for Rent 10/1/2022.****** states no notice of sale of property and what to do for rent. She asked building manager ****** what to do he said get a money order and send it to the new property owners as a provided address. She did this and then the old property company took her funds out of her bank account putting her negative for a months rent. She cannot get ahold of the previous owners. The bank is investigating but there seems to be no resolution at this point. WE ARE TALKING A COLLEGE STUDENT HERE so funds are limited. we are displeased with this property, my daughters car was flooded in the parking lot 3/2022 so she went without a vehicle until just recently when one was donated by a family member This owner did nothing about that and no signage to avoid parking in that area near drain during heavy freezing rains. We are looking to get her month of rent reimbursed since she paid it to the new owners and the old owners clearly did not communicate the transition plan for the sale and who tenants should be paying .Business response
10/26/2022
Feldman Real Estate, Inc. is a property management company that managed Tall Pines Apartments from October 1, 2017 to September 30, 2022.
From October 1, 2017 to September 30, 2022 Feldman Real Estate, Inc. had no access to any Tall Pines Apartments tenant(s) financial accounts.
For a tenant to pay rent, tenant must instigate payment.
If Feldman Real Estate, Inc. received any tenant payment(s) after September 30, 2022 that was for October 2022 rent, payment was immediately forwarded to new management.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.