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ComplaintsforNew 2U Appliance
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Complaint Details
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Initial Complaint
03/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a refrigerator from N 2 U Appliances in January. The fridge leaks. Now, the fridge doesnt work. The freezer has snow buildup. Ive been to store more than 5 times to no avail. They never answer the phone. They have promised to replace it but crickets on their end.Initial Complaint
11/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 11/10/2023 I purchased a refrigerator from N2U appliances. We discussed that it would be delivered on 11/11/2023 between 1-3 p.m. and that it would be cleaned out and a rack for my freezer would be provided as well. I had to call to check on ********** which was 2 hours late. The fridge wasnt cleaned and had black mold in it. The delivery guy was high off of pills and very disrespectful, they removed my old fridge and left it in my neighbors yard. I called and reported it to Manager and his response was just wipe it down.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.