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          Engine & Transmission Exchange Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileEngine & Transmission Exchange Inc.

            Auto Repairs
            Multi Location Business
            BBB accredited business

            Contact Information

            2727 S 27th St

            Milwaukee, WI 53215-3601

            Get Directions
            Visit Website
            (262) 548-0000

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/20/2000

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Engine & Transmission Exchange Inc. offers the sales and installation of re-manufactured engines & transmissions, engine & transmission repair, brake service, heating & A/C repair, steering, suspension & electrical systems service, computer diagnostics, performance modifications and certified emission testing.
             
             

            Business Details

            This is a multi-location business.

            Find a Location

            Engine & Transmission Exchange Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2727 S 27th St, Milwaukee, WI 53215-3601
              BBB File Opened:
              2/1/1987
              Years in Business:
              39
              Business Started:
              1/1/1985
              Business Started Locally:
              1/1/1985
              Business Incorporated:
              12/18/1986
              Accredited Since:
              1/20/2000
              Type of Entity:
              Corporation
              Alternate Business Name
              • ETE
              Related Businesses
              Business Management
              • Vince Ferrera, Vice President of Sales
              Contact Information

              Principal

              • Vince Ferrera, Vice President of Sales

              Customer Contact

              • Vince Ferrera, Vice President of Sales
              Additional Contact Information

              Phone Numbers

              Email Addresses

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              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/17/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I have had multiple faulty ETE transmissions in 3 years for the same vehicle; not a single one has even lasted the warranty period. The first replacement transmission was in 4/2021, the second one in 3/2023. These continued repairs have caused me to miss months' worth of work due to ETE's repeated faulty transmissions and thousands of dollars in repairs. I have attempted to work directly with ETE for several weeks without success. ETE tells me the transmission overheated, here is their exact response "Street Smart technician recommended an external cooler be installed and bypass the radiator. In discussing with the technician from the claim in March of 2023 it appears that an external cooler was installed however it was ran through the radiator rather than bypassing it. The failure to route external cooler as recommended has been determined as the cause of the overheating issue." I responded "As you stated above, on 4/20/2021 the tech "recommended" an external cooler be installed and bypass the radiator, it was not "required". This was merely a suggestion by the tech; if it were "required" that should have been stated. We are getting into a he said/she situation here which I refuse to entertain. You are leading me to believe that you have done me a favor by granting the warranty by replacing it with a faulty transmission over and over again." Because ETE warranty only covers the transmission and $50 per hour for labor I paid $2,313.14 on 3/30/23. To date ETE is offering only 2 options; Reimburse me $2,789.25, or have my vehicle towed again over an hour away to a repair shop of their choice to properly diagnose and replace or repair the transmission one last time at no additional cost to you - costs unrelated to the direct replacement of the transmission will be left for you to cover (this is over $2k alone!) and no warranty. Next steps I will pursue this in court to recover missed wages, atty **** and reimbursement for all of the faulty transmissions plus a new one.
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              Read 2 More Complaints

              Customer Reviews

              4 Customer Reviews

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              Most Recent Customer Review

              Lauren C

              01/11/2024

              I'm a customer of Engine & Transmission Exchange for life. The staff members are incredibly respectful and courteous. The work is undeniably reputable and trustworthy. Special thanks to Damon, Karen, and Gary for taking care of my vehicle needs this afternoon. I heavily rely upon my vehicle for both personal and professional needs and the issue was resolved extremely timely. Finding a company that serves well and fulfills its responsibilities with integrity is so rare in this culture and I'm beyond grateful for ETE.
              Read 3 More Customer Reviews

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              BBB Serving Wisconsin

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