ComplaintsforNorth Avenue Tire & Auto, Inc.
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Complaint Details
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Initial Complaint
04/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
April 14 2022 I got sum work done with was a brake caliper got the car back drive had same issues but through it come b a tire drove on hwy smell burning smells check to see it was the same issues going on return the car soon as possible for them to tell me they cant do nothing to next week now I have to pay for rides etcBusiness response
05/05/2022
************************* returned to North Avenue Tire and Auto on 4/18/22 for a problem not related to his initial work done on 4/14/22.We immediately ordered the necessary part and we explained to him that the part was out of stock and on backorder.The part has since been delivered and we have repaired this new problem for ****************.Please let me know if you have any further questions.***********************Customer response
05/05/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I don't want to have my complaint closed until it completely resolved. So far they haven't given me the heated seats that I paid for. Thank you.Sincerely,***********************
Regards,
*************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.