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Find a Location

Schetter's Automotive Repair has 1 locations, listed below.

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    Business ProfileforSchetter's Automotive Repair

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Schetter's Automotive Repair specializes in used car sales and auto repairs for foreign, domestic and vintage autos in Milwaukee, Wisconsin.

    Business Details

    Location of This Business
    401 E Oklahoma Ave, Milwaukee, WI 53207-2401
    BBB File Opened:
    2/1/1980
    Years in Business:
    65
    Business Started:
    1/1/1959
    Business Started Locally:
    1/1/1959
    Business Incorporated:
    4/3/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Schetter's Automotive, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Business Management
    • Kenneth J. Schetter, Owner
    Contact Information

    Principal

    • Kenneth J. Schetter, Owner

    Customer Contact

    • Kenneth J. Schetter, Owner
    Additional Contact Information

    Fax Numbers

    • (414) 747-9920
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 3/15/23, I took my car to schetters auto for an inspection into the check engine light. I was asked what the OBD2 codes were when dropping it off as I had them listed from Auto Zone. I was told my car would be done by the end of the day. I called at 330pm on the same day to be told they hadn't looked at it yet. At 4pm I called and was told the fuel pressure sensor was bad and it would be fixed the next day. On 3/16/23, I picked up my car at 5pm and made my payment. I was approximately 10 blocks away when my check engine light came back on. I called the business and was told to bring it back the next morning. On 3/17/23, I dropped the car off and took an Uber to work. Once again no call all day. When I arrived back at the shop at 4pm, I was told they found a wire with intermittent power but the were able to get it working with consistency. I left the shop and proceeded home. On 3/18/23, at approximately 11am the check engine light lit up again. On 3/20/23 I took it back to the shop, I was informed on 3/17/23 that they could fix the wiring issue if it proved to be a problem. I took an Uber to work and proceeded with my day. I called the shop at approximately 2pm to check on the status and was told they did not feel comfortable with wire work on the car and that I had to take it elsewhere. I asked why they did not diagnose the problem in the beginning and save me 3 trips to the shop and was told that I provided the OBD2 codes on my first visit and that I stated it was the fuel pressure sensor, I proceeded to explain that I simply provided the codes from autozobe and am not a mechanic. They did not run a proper diagnostic on my vehicle and refused to give me a full refund for my troubles. All that was refunded was the cost of the sensor but they refused to refund their labor costs. After countless Uber trips without my car and missed hours of work dropping it off in the morning, I feel that I should have been provided a full refund. I was unfairly misled and robbed.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kenneth M

    1 star

    03/20/2023

    I brought my car there. They told me they could do the job only to give my car back and have my check engine light back on when I brought the car back they tell me it's a faulty wire and they will fix it if needed so my check engine lights come back on and I bring it back for a third time and they tell me they can't fix it now because they are tired of dealing with it...this was the worst service I have ever experienced in my life and I would encourage anyone thinking about going there for Automotive repair work to definitely reconsider trust me it will save you time,money and a huge headache thanks.

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