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Find a Location

Perlick Corporation has 1 locations, listed below.

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    Business ProfileforPerlick Corporation

    Bar Manufacturers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8300 W Good Hope Rd, Milwaukee, WI 53223-4524
    BBB File Opened:
    1/18/2012
    Business Management
    • Tracy Pearson, President and CEO
    Contact Information

    Principal

    • Tracy Pearson, President and CEO

    Customer Contact

    • Tracy Pearson, President and CEO
    Additional Contact Information

    Fax Numbers

    • (414) 353-7069
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased a Perlick under counter 2-drawer freezer just under one year ago at retail and it CONSTANTLY goes in to HA mode and does not even freeze an ice cube. I have it it repaired under warranty SIX TIMES NOW and still the same thing. I have called Perlick myself on numerous occasions and even their own warranty repair company here locally is frustrated with them and says the unit should be replaced BUT PERLICK STILL refuses. We are a business and have been unable to use this thing for - total of over 5 months when adding up all the weeks it has been down between repairs. Now after waiting a full month, their warranty repair rep is here, and acknowledged that even beyond the repair hes been authorized to do, the compressor is also showing signs of fault. He called his Perlick rep and they still want to only do the original repair and not address the compressor issue. This is repair number SEVEN now and soon to be 8.THEY NEED TO REPLACE THIS THING. it is not right to put a small business owner thru this. Absolutely *********************** and product.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ian H

    1 star

    08/24/2022

    they cannot get an order together with 6 months advance notice. abysmal customer service and completely incompetent. used to be the #1 in the business, now I wouldn't touch them. since Covid they lost all the key players and now they cannot be trusted.

    Perlick Corporation Response

    08/29/2022

    Hi ***-We are sorry to hear about your concerns with Perlick. We looked up your order to better understand your situation, and while there was a long lead time due to supply chain issues and labor shortages, our records show it was shipped on the originally communicated ship date, and that you have had your product since April. If that is not the case, please reach out directly to our customer service team.Thank you.

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