Business ProfileforCheckFreePay Corporation

SO ***** STRESSFUL, I'm 9 months pregnant with other children, and this company is about to make me lose my house. Zero Stars if I could!!!!This company could be shutdown , been trying to get a refund since June 3rd 2024, in the amount of $256. It was sent to wrong account, which was sent to ****** as they said, called ****** got everything that was needed to returned to money back to Checkfreepay, have documents from ****** and have sent this company the same document that was sent to me stating that the money was returned to them June 5th 2024 and that they would need to reject the original payment. Here it is July 22nd 2024 and still don't have my money return, spoken to 3 supervisors all saying the same thing, internal team just made a ticket on July 9th2024, the money has not been return (but you have documents showing it was), then it's our internal team is not responding to the the email (which they don't have a number to call). What company don't know phone numbers to each other department within their company. This is a ****** up company, what kind of company is this, that you can't get things done in a orderly and timely fashion and have no communication between each except for emails and creating tickets.

Thank you for bringing your concerns to our attention.  In order to assist, please send your receipts and any supporting documents to ********************* and reference case ******** in the subject line.