Business ProfileforJohnson Controls, Inc.

Recently, I contacted Johnson Controls to address an issue with my AC unit, expecting them to honor the warranty as agreed upon in the original contract. However, I was informed that they are now refusing to honor the original warranty. Instead, they are attempting to impose a new clause regarding the transfer of home ownership. I find this behavior to be highly unethical and a clear breach of contract. Changing the terms of the warranty after the fact is not only unfair but also deceptive. I believe Johnson Controls is trying to evade their responsibilities and obligations under the original warranty agreement, which is unacceptable.I request that Johnson Controls honor the original warranty agreement and provide the necessary repairs for my AC unit as covered by the warranty. Furthermore, I urge the Better Business Bureau to look into this matter to prevent other consumers from facing similar issues.Thank you for your attention to this serious matter.I provided the original warranty slip that was included at time of purchase and the updated one that added in the clause on transfer of home ownership. Desired Resolution:I want Johnson Controls to honor the original warranty agreement without any modifications and provide the necessary repairs for my AC unit as covered by the warranty.