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          Regal Ware, Inc. has 1 locations, listed below.

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            Business ProfileRegal Ware, Inc.

            General Merchandise
            BBB accredited business

            Contact Information

            11270 W Park Pl Ste 800

            Milwaukee, WI 53224-3623

            Get Directions
            Visit Website
            (262) 626-2121

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/28/2018

            Years in Business: 79

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Regal Ware, Inc is a privately held and family-owned holding company based in Wisconsin that markets premium food and beverage preparation products through its divisions, SynergyOpsTM, a US-based contract manufacturer of cookware located in West Bend, WI and Saladmaster®, a globally B2B direct sales division located in Fort Worth, TX 

            Business Details

            Location of This Business
            11270 W Park Pl Ste 800, Milwaukee, WI 53224-3623
            BBB File Opened:
            1/1/1947
            Years in Business:
            79
            Business Started:
            7/18/1945
            Business Started Locally:
            7/18/1945
            Business Incorporated:
            4/29/1994
            Accredited Since:
            6/28/2018
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Dave Lenz, President
            • David Beine, General Counsel
            • Melissa Dietrich, Executive Admin
            • Milissa Rick, Executive Vice President
            • Milissa Rick, Executive Vice President
            • Lisa Renner, Customer Relationship Manager
            Contact Information

            Principal

            • Ryan Reigle, Chairperson/CEO

            Customer Contact

            • Ryan Reigle, Chairperson/CEO
            • Melissa Dietrich, Executive Admin
            • Lisa Renner, Customer Relationship Manager
            Additional Contact Information

            Fax Numbers

            • (262) 626-8565
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I bought a ********** non-stick pan from ****** in 2015. It came with a lifetime warranty. I was told whenever it becomes sticky, i just need to mail in and they'll replace a brand new one. Over the several years, I just regularly used the pan 2-3 time per week. The non- stick coat slowly peeled off and eventually became too sticky to use. Since Regal Ware ended the agreement with ********** and did not manufacture this product any more, they are not willing to do replacement, Instead, they shift the responsibility to customer and claimed it's due to non proper use. This is a highly unethical act of deceiving customer and not acceptable. I am seeking a solution her either to get partial refund or replace another similar product. Thank you very much
            Read More
            Read 6 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            George C.

            01/14/2022

            Good Day, On Nov.. 8th, 2021, I sent a Flavorite by Regal Ware Dutch Oven Pan to Regal Ware Service Dept. through UPS. It has a life time guaranty. I was told it was repairable. To this date, I have received no correspondence to the fact after many inquiries. Could you please assist me in getting my Dutch oven pan back. Thanks in advance.


            Regal Ware, Inc. Response

            01/15/2022

            Checking into this with our Customer Service department. Will respond after that. Thank you for your patience.

            Customer Response

            01/17/2022

            Good day. Last night when my wife and I got home for the evening, there was a delivery package at our door. when we opened it, it was the Dutch pan that we sent out for repair. We never received an email or tracking number that we were told would happen. Just glad that we finally got it back and repaired. Thank you for your assistance.

            Local BBB

            BBB Serving Wisconsin

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