Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Holiday Inn Express & Suites Milwaukee NW has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHoliday Inn Express & Suites Milwaukee NW

    Hotel Products

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10831 W Park Pl, Milwaukee, WI 53224-3618
    BBB File Opened:
    6/25/2009
    Alternate Business Name
    • Choice Hotels Comfort Suites
    Business Management
    • Jagdish Kapoor, General Manager
    Contact Information

    Principal

    • Jagdish Kapoor, General Manager

    Customer Contact

    • Jagdish Kapoor, General Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I checked into the hotel on Sept 22nd and the entire nightmare. The morning i woke up after a night of screaming and banging over my head all night long. i made several calls to complain of the ************* level because i was scary to me. I went to the bathroom and the sink was literally draining onto the floor and i had no ideal until i slipped and hurt my right hip. i took videos and pictures but the video wont upload here due to size. The management was VERY rude and non-chalant about my fall. I am already disabled and the sink was previously patched up and the tub was very nasty with black footprints in the room they moved me too. i have pictures of everything. I was also told several times i would be compensated with a "few' night free stays to prevent them form being sued. they have completely blown me off since day one. They are trying to give me ****** pints which dose not even equate to a one night stay! they think i will just give in but NO! I also have had my deposit held since my check out date out of pure vindictiveness' by the hotel management. i have requested them to release my funds for 4 weeks and nothing has happened but lies excuses And more lies. I want to be Properly compensated for my injuries and at this point i want the entire stay refunded back to me. i have been degraded by the staff in front of guests, lied to, given the bare minimum of a offer and did not even get that. This hotel has literally stolen my deposit from me and never gave me the two or three nights free stay Anywhere that i was offered the day of my fall. these managers are ghetto and literally told me nothing but lies. *** had to call and email over 10 times and they still have not rectified this situation. I want my deposit immediately and the 3 night free stay i was initially promised by the manager on duty that morning. I don't even like talking to them because they think its funny ad comical i almost broke my leg in their establishment. i will provide all proof to you.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.