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ComplaintsforPaws For Effect Grooming
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 8/9 ****** the mobile pet groomer came to **************************************************************** to groom our dog ******. I specifically told her not to cut his hair short do to several scabs present on his stomach. He had this haircut scheduled five weeks past his last one as ****** suggested. Well she took him to the mobile unit parked in road. It lasted longer than expected. When She returned ****** to the housr she had cut his hair extremely short from his neckline to his tail. Irritating the scabs on his stomach wich I told her to avoid doing. She then proceeded to make a excuse that his hair was terribly matted wich it wasnt. We followed her guidline of five werk interval. Also saying hes fine he will get used to his hair like that. We had been doing business with her for a long time and never had her do such a terrible job as she did on 8-9-22.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.