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ComplaintsforBotonica and Gift Shop
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
August 24, *************************************************************************************************** to buy one previously. I was still hesitant on getting it because i didnt feel comfortable with it. I ended up getting a spiritual cleansing, which is $60. Before i left, once again the owner is pressuring me into getting the spiritual protection bag. I felt uncomfortable, pressured and defenseless i ended up buying one. I was told to come back on a week to pick it up. September 1st, 2022 i texted the owner to ask him a few questions regarding the bag and he kept giving none clear answers and when he did answer i told him that i cannot accept the bag since the angels he was supposedly putting in the bag were like archangels. Thats not what he explained to me before. he also charged me $475 for the spiritual protection bag that he said originally was $450 the bag wasnt going to be properly made and he was charging me for something i can get for free just by praying to the angels! But he made it seem it was something i indefinitely needed. I have reached out to him many time after this, he continuously tells me to call him, i do not want to contact him. I just want a refund. He tricked me out of money and over charged me.Business response
11/03/2022
BBB COMMENT:
She can pick up the check
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.