Business ProfileforLaabs Appliance Parts & Service

I have a Whirlpool dishwasher that had Failure to Drain Error. Speaking with **** on the phone he told me it was definitely the pump and not a clog. He told me the pump would be in the next day. He told me his pricing. I received no call so I called him back and he told me the part was still not in. This went on for a couple of days, blaming the delivery driver saying the pump should have been here already. I asked if he could just come and look at it to see if it was a clog and he said no. Finally, I got a call that the pump had arrived and they could come out. I had plans that day and asked when they would arrive, I was told about an hour or two. Hours go by and at this point, my plans have been canceled. I call the store and am told they have no idea where the man is to fix my dishwasher. Hours later someone shows up and says they had car problems. During the appliance fixing process, he seemed to not have all his tools, this included a bucket for water to drain so he used one of my good pans :/. Upon completion of the project I was charged more than previously discussed on the phone with owner ****. Not even a month later and the filter area is not draining completely. Laabs Appliance offers a 30 day warranty however it is IMPOSSIBLE to use. For weeks I have tried to call the company with no answer on the phones. When I finally got in contact with ********** was told there could be a clog. and I was told he would come Tuesday. He never shows. Wednesday- no show. Thursday I called and voiced my frustrations with his no-shows, he told me he was doing his "damnedest" and "no ifs ands or buts" he would be there today. No show again. I called later that night and he told me Friday morning he would certainly be over. Well, today is Friday, and who still hasn't shown up.. I called today and spoke with ***** who told me he even made sure **** was awake today..? I also spoke with ******* who also assured me he would be coming over later today but this has not happened.