Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Penzey's Spices has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Penzey's Spices

      12001 W Capitol Dr Milwaukee, WI 53222-1003

    • Penzey's Spices

      5016 S 74th St Greenfield, WI 53220-4347

    • Penzey's Spices

      4244 E Towne Madison, WI 53704-3704

    • Penzey's Spices

      5524 N Port Washington Rd Milwaukee, WI 53217-4920

    Customer ReviewsforPenzey's Spices

    Spices
    Multi Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    24 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Chuck L

      1 star

      06/13/2024

      You can get better spices for less from other places. Penzey’s isn’t even accredited by the BBB. They also won’t answer if a product has lead in it like turmeric. That should tell you something about the quality of the overpriced spices. They also won’t tell where they are sourced from. I like to do research. Also horrible customer service. If you write the owner on how you disagree with his toxic political views, he’ll take your whole family off the email list. I thought he liked money. He’ll also argue with you if you email him and insult you. Give it a try! He’s easy to rile up. I mentioned this to a store associate once and they looked nervous to comment. In short, don’t give this man who looks like a human thumb the business. He’s full of hate. You can get better spices elsewhere, pay less, and leave politics out of it.
    • Review from Maia M

      1 star

      01/29/2024

      Used this company till I saw the hate filled political rant. I don't care what your politics are but keep them out of your business. When you are so filled with vitriol and toxins that youcan't keep your mouth shut, then maybe you should close shop and run for the democratic party.
    • Review from Elizabeth R

      1 star

      12/18/2023

      Need to leave no stars. Obviously the owner doesnt realize people with different political viewpoints enjoy cooking also, maybe even on gas stoves! After noticing the blatant comments about Republicans on this website I like so many others will no longer be shopping here.
    • Review from Cecilia W

      5 stars

      10/17/2023

      I think Penzey's offers a superior quality of spices compared with what I can find in the market. I read other reviews and find that the good reviews talk about the quality of the products, while the bad reviews talk very angrily about how they disagree with the owner's open political and social views. You can figure out what is going on here. I continue buying from them and, btw, I think it is courageous to talk about your views, knowing that by doing so you risk loosing a few customers... not many businesses are willing to do that.
    • Review from Marie B

      1 star

      10/14/2023

      Placed an order with gift cardAfter doing so read Bill's rant on the Republican Party. Never ordering from here EVER again!!!SHAME ON YOU!!!
    • Review from Penny A

      1 star

      08/30/2023

      What a hateful and bigoted owner this business has! Made the mistake of checking their website for a product and there is an entire page spreading hate, divisiveness, and discrimination. Shockingly inappropriate in the 2020s.
    • Review from Rebecca Z

      5 stars

      07/23/2023

      Great products and great customer service. I've had all of my purchases shipped, and in one of my recent packages, two of the jars had loose lids and there were spices spilled in the box. When I reached out to Penzey's, they immediately shipped out replacement jars of the spices, plus some extra trial size bags. I've been very happy with all of the spices I've tried and will be buying from them a lot in the future!
    • Review from Shirley L

      1 star

      06/07/2023

      No longer shop there. Good spices available from other online businesses at lower cost. Although the owner has toned down his political attacks, it still is very unprofessional and poor business practice. I actually question the mental health of him. I don't need to be insulted by a business.
    • Review from Julie M

      5 stars

      03/10/2023

      Best spices. The poor cry baby Republicans dont like when they have to hear the truth. It wont hurt their business though.
    • Review from Catherine W.

      5 stars

      03/10/2023

      Reviews based on dislike of the owner's politics and not the products are childish. Penzeys spices are a must-have for my conservative family members because they are excellent and the staff is always helpful and friendly. My liberal heart loves everything about Penzeys and my conservative family loves their pepper and garlic.Penzeys rocks!!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.