Business ProfileforNaturescape Lawn and Landscape Care

Last summer this lawn service applied weed killer to my lawn. Within a week I saw two round patches where the grass looked like it was dying. The application flag was planted between the two patches. Each patch was about 6 ft in diameter, in the middle of the yard directly in front of a large bay window. They were and are impossible to miss. I called Naturescape and they agreed to send someone to look at the dying grass. That person said it looked like a fungal infection and I should water the area a lot and the grass would grow back. I told them I was pretty sure there was something spilled on the grass or it was oversprayed because it started dying immediately after they treated the grass. They told me that if the grass did not grow back with watering they would repair the damaged area.This spring the dead patches are still there. I placed 3 or 4 calls and finally received a call back from the Appleton manager. I told him I was promised that the dead spots would be fixed last summer, please do the repair and I would resume spray service. First he tried to put me off by saying they shouldnt put any seed down until fall because if they sprayed then the seed wouldnt germinate, that they would do it in the fall. I told him NO! Ive been looking at dead patches since last summer and I wasnt going to look at dead patches for another summer, just throw down some seed and cover it with straw and dont spray around that area. Just make an attempt to fix the situation. He told me he would do that and would shoot for Friday but if he didnt get to it then by the following Wednesday it would be done. I never heard from him or naturescape again. Its been 3, going on 4 weeks and its pretty obvious theyve blown me off. This company has been jerking me around since last summer and should not be allowed to get away with doing this. Its really ridiculous.