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Find a Location

Rosenow Customs has 1 locations, listed below.

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    Business ProfileforRosenow Customs

    Metal Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/22/2016

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rosenow Custom specializes in residential metal roofing, shingle roofing, asphalt roofing, inspection and roof leak repairs. We install replacement windows and siding installations.

    Business Details

    Location of This Business
    1846 Oakridge Road, Neenah, WI 54956
    BBB File Opened:
    12/15/2016
    Years in Business:
    10
    Business Started:
    5/19/2014
    Business Started Locally:
    5/19/2014
    Business Incorporated:
    5/19/2014
    Accredited Since:
    12/22/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Rosenow Customs, LLC
    Business Management
    • Shane M. Rosenow, Owner
    Contact Information

    Principal

    • Shane M. Rosenow, Owner

    Customer Contact

    • Shane M. Rosenow, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I HAD HI**D ROSENOW CUSTOMS TO **PLACE MY **** AND GUTTERS THE QUOTED ME FOR HAIL DAMAGE I **CIEVED IN APRIL AND WE WE** WAITING FOR THE INSURANCE TO COVER THE DAMAGE .I SIGNED THE CONTRACT ON JULY 21ST TO HAVE THEM COMPLETE THE WORK I ASKED ABOUT SHEETING WHICH THEY ASKED ME FOR PICTU**S OF ******* DECKING FROM INSIDE MY ATTIC WHICH I PROVIDED AND THEY SAID THEY TURNED THEM INTO THE INSURANCE TO AMEND MY CLAIM THOSE PICTU**S WE** DENIED AND I WAS TOLD ROSENOW WOULD TAKE PICTU**S OF THE DECKING AT **** TEAROFF TO SEND IN FOR THE AMMENDMENT.AUGUST 30TH I GET AN EMAIL FROM ***** AT ROSENOW SAYING THEY WE** COMING ON SEPTEMBER 2ND TO **PLACE THE ****SND THAT IT WOULD TAKE 1 TO 2 DAYS TO COMPLETE THE WORK AND THAT I NEEDED A CHECK FOR ******** WHICH I COULD GET TO HER ON DAY OF THE INSTALL WHICH I DID. ON INSTALL DAY I WAS CALLED AND TOLD THE ***** BOARDS NEEDED TO BE **PLACED TO COR**CTLY HANG THE GUTTERS AND THAT THEY WOULD MAKE THE BOARDS LOOK STRAIGHTAND IT WOULD BE ANOTHER 2000$ I SAID FINE SEND ME A JOB CHANGE .SO I GET HOME FROM WORK AND THE ******* I DONT **MEMBER HIS NAME SHOWS ME WHAT THEY A** DOING AND TELLS ME THE DIPS IN THE **** ON THE SIDES OF THE **** CANT BE TAKEN OUT UNLESS THE WHOLE TOP OF THE ****E IS JACKED UP WHICH AFTER THE **** I FOUND OUT WAS WRONG .AND BECAUSE WHE** IT DIPD THE** A** NO TRUSSES THE** THEY COULD HAVE CUT OUT AND PUT NEW BORDS UNDERNEATH TO STRAIGHTEN IT BEFO** THE ** SHEETED THE **** AND SHINGLED IT .LONG STORY SHORT JOB IS STILL NOT DONE NO GUTTERS ON THE ****E THE DOWN SPOUTS WE LEFT HANGING HALF ON THE ****E THE ***** BOARDS WE** NOT STRAIGHTENED SO THE** IS NO FACAI METAL OR SOFFET ON EITHER SIDE OF THE **** THE CHIMNEY FLASHING IS INCOMPLETE .***** METAL ON GARAGE IS DAMAGED . I THINK 5 WEEKS WAS LONG ENOUGHT TO EXPECT SOME PROG**SS ON THIS JOB . I WILL INCLUDE MO** INFORMATION ON THE DOWNLOAD I WILL ATTACH I ALSO HAVE MO** PICTU** BUT THE** IS NOT ENOUGH ROOM ON HE** TO ATTACH THEM
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    Customer Reviews

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    Local BBB

    BBB Serving Wisconsin

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