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Find a Location

Fox Valley Tree Care & Landscape has 1 locations, listed below.

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    Business ProfileforFox Valley Tree Care & Landscape

    Tree Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Fox Valley Tree Care & Landscape provides quality arboriculture, landscape, and lawn maintenance services.

    Business Details

    Location of This Business
    8889 Oakwood Ave Ste A, Neenah, WI 54956-9304
    BBB File Opened:
    3/30/2021
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Started Locally:
    1/1/2011
    Business Incorporated:
    4/12/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fox Valley Tree Care & Landscape, LLC
    Business Management
    • Joshua D. Heuer, Owner
    Contact Information

    Principal

    • Joshua D. Heuer, Owner

    Customer Contact

    • Joshua D. Heuer, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    bruce p

    1 star

    11/18/2023

    Requested an estimate to take down a whole tree. The estimate only covered taking down part of a tree. Why? Have not rec'd any return phone calls, to my calls requesting a response from them.They did stop by while I was at work to leave a message, that they did what they were supposed to do. From the picture, which I did look at after the fact, it appears that they did what they proposed. However, it still begs the question why was the better side taken down and the dying side of this tree still left up. Why are they afraid to return calls?

    Fox Valley Tree Care & Landscape Response

    11/20/2023

    In our proposals, pictures are included and displayed with a large red "x" through the trees to be removed.  After the project and per *****'s first negative phone call stating we did not take one of the trees down, we sent the salesperson out to verify that what was quoted was completed prior to making any adjustments to the proposal.  We have been in contact with ***** 3 times since the project, 1 prior to the salespersons post job visit, 1 from the saleperson in view of the project, and once after the saleperson stopped out and ***** called our office back.  There are no additional phone calls from ***** to our knowledge at this time, and the matter was assumed to be concluded.

    The proposal stated:

    Tree / Project Description and Location: Removal of dead Ash tree next to an Elm on the two neighbors two the right property line.

    The tree in question is the Elm which is substantially larger than the Ash that we removed.  We would be able to remove it at an additional cost.

    At the end of the project the crew lead on site talked with both the Southern neighbor and *****'s wife at the end of the project and both thanked the crew for their work.

    All project work was completed in a professional manner and per the work order.

    Local BBB

    BBB Serving Wisconsin

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