Business ProfileforAbby Vans, Inc.

On Monday March 3rd 2024 I had called ******************* to schedule a ride and in my city they own the cab company ************* they are Abby vans that own it and run it when I called to schedule a ride dispatch wanted to schedule me a ride to a place that closes at midnight but they wanted to set the ride to 12:20 when they obviously know the place closes at midnight I have been through this with them before they will do nothing about it they harass you they hang up on you and they make excuses of why they can't do it instead of actually calling their boss you can't even speak to a supervisor because they well refuse and ****** just file a complaint my wife and I have filed many many many complaints probably reaching into the twenties or 30s do the fact that we have been put on out of commission advantage means vans that aren't running that day when we've been scheduled our rights have been canceled for no reason we've also had it we're drivers forgot we were on the list or our ride wasn't scheduled at all and now tonight and a couple of weeks prior to this issue I had walked from my house to Burger King which is only maybe six blocks if that but it was freezing cold that night yes it's been warm since I haven't had that issue but that night it was freezing cold and I have asthma my wife had been walking the dog with me and we asked for a cab they refuse in the midst of me having an asthma attack because we had my dog who is also an emotional support animal certified by the state of ********* and now tonight on the 3rd of March **************************** to schedule a cab to go somewhere and I told them the place closes at midnight they said sorry we only have 12 20s I called at 9:00 there was 3 hours to go till midnight they would not move things around on their schedule they would not adjust it they would not try to do anything that they would yell at me going bye bye bye and hang up so I proceeded to call them way too many times which shouldn't have been done