Customer ReviewsforBjorkstrand Metal Roofing, Inc.

Very similar to the previous review, we are currently experiencing the same. Bruce had one of his crews install our roof over the past four months. We discovered they were installing it incorrectly, notified Bruce, who acknowledged this and said they would fix this, though they did not, and continued installing the entire roof incorrectly. We have found numerous leaks as well. When my husband notified Bruce that we found numerous leaks and how frustrated we are that our brand new roof is leaking, Bruce's exact response was, "Things happen." Clearly, Bruce anticipates the roofs he installs to leak immediately after installation. Not one apology ever. Also, one of the crew members was climbing a ladder and fell through one of our windows, completely shattering our beautiful ***** window. They said they would replace it with a ***** or ******** window, as it should be equivalent, and instead had a cheap ******* window delivered. We've been waiting almost three weeks for them to come install that as well. To further demonstrate the level of integrity Bruce and his crew have, I was sitting in my kitchen one morning and observed one of the crew members walk across our driveway in front of our home and holding a roll of toilet paper. I walked to the window, and observed this man squat down and defecate on our property, then throw his used toilet paper on the ground, and walk back and begin working again. We have told Bruce countless times that we want the many leaks fixed, as well as our roof actually installed correctly and to code, and he continues to say they will fix it, and he continues to ignore us. This has been going on for months. We've also spoken with the company rep of the shingle maker and showed him pictures, who also confirmed our roof was installed incorrectly, which also voids the warranty. We have recently retained an attorney and are beginning to take legal action against Bruce now as well.

Bruce B********** from Bjorkstrand Metal Roofing of New Auburn, WI sent one of his employees and the employees son who was MAYBE 14 yrs old to install my roof. It was done over two Saturdays instead of a group of workers to get it done in a day to a day in a half at most, which is the normal practice. The job was done to mediocre quality at best and we have to get on our roof to clean off debris regularly. The roof was not finished correctly and Bruce has taken zero responsibility for it. After trying to resolve it without legal action, I notified him I would be taking him to small claims court to seek as much of my money back as possible. I won a judgement of $10,122.50 (the max available to seek in small claims, plus half of the court costs) and Bruce never even submitted a response to defend himself, ultimately admitting he was at fault. Judgement was made without having to attend the court hearing in person. It has been seven months since the judgement was made and he's made no attempt to satisfy the judgement. The case has been docketed and additional legal action will be made to collect my judgement. I advise not doing business with Bjorkstrand unless you want a worthless metal roof and want to deal with having to take legal action against him. Please feel free to look up the case on Wisconsin Circuit Court Access to verify everything I have stated.