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Find a Location

Liturgical Publications, Inc. has 1 locations, listed below.

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    Business ProfileforLiturgical Publications, Inc.

    Publishers Directory
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/2006

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Liturgical Publications, Inc. offers the design, publishing and distribution of bulletins and newsletters for churches and associations and advertising sales in Wisconsin.

    Business Details

    Location of This Business
    2875 S James Dr, New Berlin, WI 53151-3662
    BBB File Opened:
    7/15/1994
    Years in Business:
    46
    Business Started:
    12/13/1977
    Business Started Locally:
    12/13/1977
    Business Incorporated:
    12/13/1977
    Accredited Since:
    6/13/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • LPI
    Business Management
    • Paul Knaapen, President & CEO
    • Craig Polack, President
    • Rob Gadek, CFO
    Contact Information

    Principal

    • Paul Knaapen, President & CEO

    Customer Contact

    • Paul Knaapen, President & CEO
    • Craig Polack, President
    • Rob Gadek, CFO
    Additional Contact Information

    Fax Numbers

    • (262) 785-5992
      Primary Fax
    • (262) 785-9567
      Other Fax

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/04/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    June of 2023 I had hired Liturgical Publications to place an ad in my church bulletin. It was a larger ad supposed to be placed at the top page next to the bulletin. From the beginning, once published I advised them, I could not see the ad in the email attachment. I was told by **** that she could, if you only slide the page over. I advised her not acceptable as potential customers will not even know the add is there unless they perform that function. I asked parishioners if they could see my ad and they all replied no they could not. I had also prior to the original publication ordered a smaller ad of the same to be placed on the ad section of the bulletin. The real-world version that of print was so small that I had a difficult time finding the ad. I again asked parishioners if they could find my ad, they said no. The first ad, the large one on the front page (note published to the very far right on the email and not within the actual page of the bulletin). That fee was a onetime annual at $250. and had been charge three weeks prior. The next fee was to be drawn monthly, this was for the small add, apparently to small for my elderly potential clients to see, so the ad had no effect. Please also note the website I had, now close due to lack of traffic, has a site counter for anytime someone enters the site. No one entered when Liturgical Publications, they only advertisement was active. Both my wife and I had several conversations with ****, she dismissed the large add issue and advised that potential viewers needed to slide the page over to see. the smaller ad, she said that was unfortunate my potential clients could not see. I advised her to cancel the ad, and I required a refund of the $250 and they were not authorized to charge my card for the monthly ad. and that there was no way I was going to pay them. As there is now a Collections apparently proceeding, I am now filing a complaint with the ********* **** of ******** and my local Archdiocese.
    Read More

    Customer Reviews

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    Local BBB

    BBB Serving Wisconsin

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