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Find a Location

Stella & Chewy's LLC has 1 locations, listed below.

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    Business ProfileforStella & Chewy's LLC

    Wholesale Pet Foods

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Freeze Dried Raw Dog & Cat Food
    Frozen Raw Dog & Cat Food

    Business Details

    Location of This Business
    111 W Oakview Pkwy, Oak Creek, WI 53154-7204
    BBB File Opened:
    8/3/2009
    Years in Business:
    21
    Business Started:
    1/1/2003
    Business Started Locally:
    1/1/2010
    Business Incorporated:
    8/21/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Marie Moody, Founder
    • Marc Hill, CEO
    Contact Information

    Customer Contact

    • Marie Moody, Founder
    • Marc Hill, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I ordered *********************************************** Wild Red Classic Dry Dog Food Wholesome Grains, Protein ************* Recipe from amazon in July. I opened this bag recently and started feeding my dog. I made sure to transition his food gradually in a week. However, he started to have soft stools after I switched to this recipe within the first week of eating this bag. On Friday Oct 14th, he was vomiting and having diarrhea heavily (the first week of eating this food). He had no problem with other brand dry food before. I think there is absolutely something wrong with this batch, because my friend's corgi was also taking the same brand and had same issue of soft stool. I am extremely unsatisfied with this purchase. It caused my dog in pain and consumed my whole day on a work day! I had to leave in the middle of the day to take care my dog. I reached out the ****************************** but they refused to take responsibility. They instead told me to reach out to Amazon. As the brand owner. I think they fully own the responsibility of any defect or flaw in their product.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ece W

    1 star

    05/05/2024

    My two dogs had high liver enzymes because of the tetrible food they make ! I tried to contact their customet support and ask if they have research done about their products they told me they will email its been weeks they dont care ! Im about to start a lawsuit ! Cant believe i trusted and used all their products ! They shouldnt be in business if you love your pets do not use this brand at all!

    Customer Response

    05/28/2024

    Serious health issues are caused by their food to my both dogs ! Company is very irresponsible , i asked for their researches so many times nobody has sent them to me . They shouldnt be in business ! I will be looking for justice for my two dogs and the process we have been going through last 8 weeks in court!

    Stella & Chewy's LLC Response

    06/03/2024

    We are providing a letter for the consumer which demonstrates that the level of copper in the diets being fed to her pets meets the current AAFCO regulatory requirements.

    Local BBB

    BBB Serving Wisconsin

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