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ComplaintsforQuadscapes Landscaping Services LLC
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Complaint Details
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Initial Complaint
09/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Quadscapes to install *********************** steps and pavers in 2021. We began noticing the top step was sagging and as a result, the pavers began to sink as well. In April 2023, we emailed Quadscapes inquiring when repairs could be made under warranty. My wife was told by the owner that they would take care of the aforementioned problem, however, after that point the company has ghosted are many calls and follow up emails throughout the summer. It is now the end of September 2023 and we have submitted another (4th) unanswered email to the company inquiring if they will be returning to repair the work. At this point, we would like others to be aware and warned that this company apparently does not stand by their workmanship, so beware. We have already contacted another Landscaping company to quote us to repair the work unfortunately.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.