Business ProfileforJ & R Service, Inc.

The repair apparently did some poor work and some of the nuts and bolts were missing from the vehicle. Here is what is going on with my car, I took my car into J&R auto on Main Street and had plenty of things done with the car. I have a 2003 Lexus ES 300 and some of the things that I done to it are the three catalytic converters, sway bar link, ignition coil, and oil leaks in my engine. It did okay for a few weeks. Then I noticed that my tires went out shortly after my repair was completed, my tires went out flat and it was on the highway where I had the issue. When they got replaced at Discount Tire, the back two tires was so bad, almost all of the rubber came off since it took me a couple minutes to pull over on 41. The front two tires were pretty corroded as well due to alignment. J&R told me that the tires should be replaced before winter but they did not say that there was an issue due to alignment. Let’s talk about the corroded battery terminal next, I could not believe that J&R or any other repair shop did not mention anything about having a corroded battery terminal. It was so obvious that the battery terminal cable was corroded as stated by All World Ford who I could actually trust. My car needed a good engine scrub down and due to all of the grease and if I paid for an engine tune up, then I should have gotten it wiped down when they were done. I paid for an engine tune up with supposed leaks fixed but they came back and started smelling hot oil all over again and then finding out that there were times I was driving without oil and not knowing it which is absolutely atrocious. The parts that were leaking oil was exhaust manifolds and valve cover gaskets all of which had to be replaced at All World Ford because the nuts and bolts were missing and oil was leaking into the catalytic converters just like before. I ordered my own parts which means no warranty but it sounds like J&R is using that as an excuse to cover up their mistakes.