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ComplaintsforBulk Salts Bath & Body
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
18 Days Ago on 02-21-23 I placed an order for $52.20 I received a receipt by email. I have sent several emails inquiring about an approximate delivery date. They will not respond. They have totally ghosted me.Business response
03/11/2023
This payment has been refunded due to a back order issue.Customer response
03/11/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************Initial Complaint
06/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
On February 27, 2022, at 11:18 p.m. I made an online purchase totaling $69.70 with www.bulksaltsbathandbody.com.I received an email order confirmation from Bulk Salts showing an itemized list along with prices that I ordered.The confirmation number is BSLT-20776.I have emailed the business to which I have never received a response back. I have called the provided phone number numerous times on various days without any answer or response back.I have never received the items that I have ordered and would like a full refund.Business response
06/21/2022
This payment has been refundedInitial Complaint
03/22/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased some product for my business on 03/01/2022 From Bulk Salts Bath & Body, I received a confirmation/receipt and then all communication seemed to drop after they received my payment. I've tried to call and leave messages and they won't call me back. I've tried to e-mail the e-mail address provided via my receipt and it is invalid and won't go through. I am currently trying to dispute it with my financial institution as well.
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Contact Information
Business hours
Today,12:00 AM - 12:00 AM
MMonday | 12:00 AM - 12:00 AM |
---|---|
TTuesday | 12:00 AM - 12:00 AM |
WWednesday | 12:00 AM - 12:00 AM |
ThThursday | 12:00 AM - 12:00 AM |
FFriday | 12:00 AM - 12:00 AM |
SaSaturday | 12:00 AM - 12:00 AM |
SuSunday | 12:00 AM - 12:00 AM |
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.