ComplaintsforThumper's Custom Design
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Complaint Details
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Initial Complaint
04/19/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I purchased products that were not satisfactory and/or not delivered. He states "ALL SALES FINAL" and he's too busy to complete/fix my order.Business response
04/19/2022
The individual received all of his product minus 1 misc t-shirt that I honestly forgot within his large order and I had offered to refund the individual for the 4 t-shirts that he ordered for his friend that I didn't make but was going to refund him $80 for those even tho I had only charged him $60 for the 4 that didn't get made. Otherwise he got the 75 can koozies he ordered, well over 30 t-shirts all with different color images on all t-shirts from youth sizes to adult sizes, 3 hoodies, 2 tank tops which I did fix and replace the bad one and seeing he got all his product minus those 5 items. He turns around and files a return charge on the 3 orders to try to get his money back in the amount of $880 which I will fight and I will not give back to him. But like I said, I did however offer to give him a refund on the 4 t-shirts for his friend and honestly forgot of the misc shirt from his order which I would of had no problem making and getting it to him. But with the individual pulling the reverse charges last week Friday, April 15 then why should I give him even more money. But within each invoice that gets sent out to everyone that it does state that "all sales are final". His claim is nothing more the a claim of a scammer to get the product and then claim it isn't good enough when I still have his whole conversation on social media and there is also no way to contact this individual seeing he has blocked me on social media where we would talk on what he wanted and about his orders.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.