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ComplaintsforPark Falls Plumbing & Heating, LLC
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Complaint Details
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Initial Complaint
11/26/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Miss leading about experience and knowledge at time of scheduling. Adds false labor hrs to ****. Inflates material costs 2 to 25 times the cost of retail.. then adds items or replace with higher price items on ****.then they charge sales tax on parts and labor. They turned a 3 hr job into 10 because of their inexperience and lack of knowledge. 3hrs was spent calling for information on installing the boiler. Now I'm told by a factory rep my boiler is not covered by warranty because of the way they installed it.This is not what you expect when someone tells you they are experienced and knowledge able about a product they sell.they new nothing and intensely lied to me. I have called to try and resolve this but have not heard from owner.
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Contact Information
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
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TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.