Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Over The Top Roofing & Construction, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOver The Top Roofing & Construction, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/19/2007

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Over The Top Roofing & Construction, Inc. offers commercial and residential roofing services, including asphalt and rubber roofing services in Dodge, Jefferson, Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington, and Waukesha Counties in Wisconsin.

    Business Details

    This is a multi-location business.

    Find a Location

    Over The Top Roofing & Construction, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      436 Oakton Ave, Pewaukee, WI 53072-3542
      BBB File Opened:
      2/9/2007
      Years in Business:
      30
      Business Started:
      1/1/1994
      Business Started Locally:
      1/1/1994
      Business Incorporated:
      4/14/2009
      Accredited Since:
      2/19/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • MI Family Builders
      Business Management
      • Richard G. Ihnen, Owner
      • Dayna Olson, Office Manager
      Contact Information

      Customer Contact

      • Richard G. Ihnen, Owner
      • Dayna Olson, Office Manager
      Additional Contact Information

      Fax Numbers

      • (262) 703-4440
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Our gutter guards were damaged (when either removing and/or reinstalling) when our new roof was put on. Not only were they damaged and not disclosed to us, but debris was left in all of the gutters causing the front one to clog, resulting in a wet basement wall right before winter. When it first rained after the roof was installed, we noticed the rain was not going into the gutter guards correctly, we believed the gutters guards needed to be realigned. When the gutter company came out to do the realignment that is when we found out they were damaged beyond repair, that the gutters were full of debris and the front gutter was clogged, which resulted in a wet basement wall. We needed to have this fixed right away due to the wet basement wall and winter approaching. I have contacted the roofing company numerous times. They are stating the right to cure. The copy of the contract that I signed does not have this in it. The least they could do would be to stand behind their workmanship. You did damage and covered it up and now when you are called out on it, you don't do the right thing. I had asked for the company to pay 1/2 of the bill and they won't even do that. You received my business off of a referral as well.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      KATHY D

      1 star

      10/18/2023

      I contacted Over the Top to replace siding on 3 dormers with LP Smart Siding. On Sept 12, 2023, Ben ** came out and eventuality supplied a bid on 9/28. I then accepted the bid, but was then told the bid was based on inaccurate information by somebody on their end. Ben said he would get back to me with the corrections that he was investigating. (I think I knew more about the siding and colors available than Ben. Also, I was able to answer the questions in a matter of 15 min. and some phone calls.) It is now over a month without a valid bid. It seems like they changed their minds about doing this job, but were not professional enough to say so. Not sure what else it could be. I will move on.

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.