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Find a Location

Uline has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUline

    Packaging Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.74/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Uline is a distributor of shipping, industrial, and packaging materials.

    Products & Services

    Packaging and shipping manufacturing and supplies

    Business Details

    This is a multi-location business.

    Find a Location

    Uline has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      12575 Uline Drive, Pleasant Prairie, WI 53158-3686
      BBB File Opened:
      10/8/2010
      Years in Business:
      43
      Business Started:
      9/1/1980
      Business Started Locally:
      9/1/1980
      Business Incorporated:
      6/22/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Uline Shipping Supplies
      • Uline, Inc.
      Business Management
      • Richard Uihlein, Founder
      • Elizabeth Uihlein, Founder
      • Manger, Manager
      Contact Information

      Customer Contact

      • Richard Uihlein, Founder
      • Elizabeth Uihlein, Founder
      • Manger, Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      45 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/27/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I was browsing for business supplies online, and was going to purchase from Uline, but when I got to the shipping page, their shipping was outrageous so I decided to shop elsewhere rather than pay their expensive shipping. I never created an account. I did not purchase anything, and in fact, I opted out of everything because I have no interest in doing business with them. Just this past week I have received 2 very thick catalogs from them. I never requested a catalog and do NOT want one. My biggest issue at this point is that since they sent these huge catalogs, it takes up my entire mailbox and there is no room for the rest of my needed mail. The carrier has refused to deliver, and I now have to go to the post office to pick up my actual mail. I work full time. The post office is only open when I am at work. I now will have to TAKE TIME AND PAY OFF FROM MY JOB in order to go to the post office to pick up my actual necessary mail because of Uline mailing me catalogs that I never wanted. I am beyond angry. I WANT NOTHING TO DO WITH THIS COMPANY AND THEIR MISUSE/ABUSE OF CUSTOMER INFORMATION. They need to STOP MAILING CATALOGS. I DO NOT WANT ANOTHER CATALOG FROM THEM, EVER. I will NEVER do business with a company that does this. The only thing I did was input my address for shipping and then never even purchased because of their expensive shipping. Why on earth are they sending out catalogs like this? And it wasn't even one catalog, it was TWO catalogs in less than a week. STOP.
      Read More

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karly R

      1 star

      05/23/2024

      I purchased an existing business in June 2023. Created new accounts for everything for the business. I created my own Uline account with a new email, name, business name, and phone number. Uline has decided to merge my new account with the previous owners account (the previous owner retired and moved out of state). Uline did not notify either party that they merged 2 completely separate accounts. Legally the business name is different also. Now i find out that the previous owner is ordering items under my account which they had no access to. I will never order through uline again.

      Local BBB

      BBB Serving Wisconsin

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