At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 10411 80th Ave, Pleasant Prairie, WI 53158-2811
- BBB File Opened:
- 1/6/1988
- Years in Business:
- 57
- Business Started:
- 1/1/1967
- Business Started Locally:
- 1/1/1967
- Business Incorporated:
- 12/12/2007
- Accredited Since:
- 10/24/2007
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Doheny's Water Warehouse
- Related Businesses
- Business Management
- Jill Spitz, Office Manager
- John T. Doheny, President
- Nancy Gerstein, Customer Service Manager
- Contact Information
Customer Contact
- Jill Spitz, Office Manager
- John T. Doheny, President
- Nancy Gerstein, Customer Service Manager
- Additional Contact Information
Fax Numbers
- (262) 605-1080Primary Fax
Phone Numbers
- (262) 654-3341Other Phone
Email Addresses
- Primary
- (262) 605-1080
Customer Complaints
165 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/11/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
106 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Randal s
07/15/2024
![](https://m.bbb.org/prod/ProfileImages/a70b506d-1a69-4a45-a25c-7edd3f833127.jpeg?tx=w_46)
Doheny's, LLC Response
07/17/2024
We do apologize; however, the terms of our return policy are clearly detailed on our website and catalog. The shipping is the customers responsibility when the reason for return is that the Customer is not satisfied. When we were contacted regarding the return, we were informed that you were just not satisfied with the pump's performance with no indication of the unit being defective. As the product is not in new and unopened condition and has in fact been used the restocking fee would be applied if the product was still in resalable condition. We are capable of issuing a label under our account at a discounted rate of $25. Otherwise, you would need to arrange the return on your own accord. Once returned, all pumps are tested for defect if the unit was found to be defective these fees would not be applied. At this time, we have not received the product back as a return.
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