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Find a Location

Van Horn Chrysler Dodge Jeep Ram FIAT of Plymouth has 1 locations, listed below.

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    Business ProfileforVan Horn Chrysler Dodge Jeep Ram FIAT of Plymouth

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company states that they specialize in used and new car sales, as well as auto repair services, including brakes, tires, alignments, air conditioning, oil and lube.

    Business Details

    Location of This Business
    3000 Eastern Ave, Plymouth, WI 53073-8607
    BBB File Opened:
    4/16/2002
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Started Locally:
    1/1/1987
    Business Incorporated:
    3/27/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Chuck Van Horn Sales, LLC
    • Chuck Van Horn Chrysler Dodge Jeep Ram
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Additional Contact Information

    Fax Numbers

    • (920) 893-2415
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I want to start out with my complaint against Van **** Dodge because of the bad vehicles that we got from them. First vehicle worked all right for about a year then end up taking it to get a recall done on it and after that recall it was just electrical problem after electrical problem after electrical problem nobody couldn't figure out how to get it fixed. We contacted Van **** about that they took the vehicle back and we got another one a newer one. And that one was even worse than the electrical problem wasn't even 3 months that we had it that the head gasket went out leaked antifreeze into the engine it caused so many problems. Now I don't even want the vehicle anymore and do not want to deal with Van **** permanently right now I would like to see that vehicle just taken back and resolve this issue. Cuz when they gave us a loaner for when the vehicle was being fixed The loner was even worse yet. Cuz when I had the loaner check engine light came on the next thing you know the next day driving it home 5 miles from my house loss of engine power. And to be honest I swear they sell defective vehicles. I don't even want to be a customer with them anymore. They want to help but they can help by taking the vehicle back it's not worth my time taking it back and forth to a shop to get it fixed every time. So I'm following my complaint cuz I just don't want to deal with it anymore. I explained to the general manager what was going on with my truck and he went to the owner of the company in spun every word I told him around to turn it against me and I explained what happened to the truck to the general manager in complete full detail. To be honest lying to somebody else to cover up your mistakes is more like throwing fuel on a fire. This truck is an absolute ticking Time bomb from Van ****. And I'm afraid if I get another vehicle from them same thing is going to happen and everybody else has been telling me do not go back down there.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Wisconsin

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