ComplaintsforJet Construction, LLC
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
In the first week of December 2021, my wife and I were looking for a contractor to put in a concrete driveway and walkway at our new home in ******. One of the estimates we got was from ************* Services in Sussex. Good reviews and locally owned. I signed a proposal on 1/25/2022 and, as asked, returned it by mail to Jet Construction in *********, **. *** (***********) explained to me that Jet Construction was a relatives business and he handled all of Jims work. *** assured me he would be on site for construction. I later learned that ************************* was the owner of Jet Construction and his work had mixed reviews. After some difficulty getting a response from ********, including a post through the Better Business Bureau on 6/25/22, he replied and work was scheduled for the end of the month. When I finally met with ********, I asked that he do the best job possible so I could leave a good review. He assured me our driveway would look as good as our neighbors. The result was terrible. The concrete behind our single garage door is darker than the rest. The rest of the driveway looks like the concrete was never mixed. This is our third home build and by far our worst contractor experience.Initial Complaint
11/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
New construction home. Contracted Jet Construction to construct driveway and sidewalk. Upon curing the concrete dried with very large ***** areas combined with some very dark areas. When I contacted Jet I was told I wasnt the only customer with same defect and they would send out a representative (****) to review and discuss. It has been weeks and no one showed nor will they respond to my attempts to contact them.
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Contact Information
Business hours
Today,7:00 AM - 7:00 PM
MMonday | 7:00 AM - 7:00 PM |
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TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.