Business ProfileforMetro Animal Hospital LLC

We brought our dog in for rabies observation two times. The first visit was on August 2nd and they charged us $90 for the first visit which took 5 minutes. The second time we had an adult friend bring him in because we couldn't. When he brought our dog in we sent our friend in with $90 in cash and he was told that the $90 we paid the first time covered both visits. When I brought my other dog in for a check up and vaccine on August 10th they charged me $95 for that visit and said we still owed $90 for the previous visit in August 5th. The office manager claims we owe an additional $90. She said it was $54 for an office visit and $36 for the rabies observation. First of all, they never did an office visit, only a rabies observation. After talking to a friend that works at another vet office she said that they only charge $30 for each rabies observation, so this office charged me $54 for services I never received. After refusing to pay the additional $90 they were trying to charge me after the fact, they sent us to collections to try to collect the $90. I did not receive a bill in the mail before we were sent to collections. The vet office has charged me $54 for services not received on August 2nd plus sent me to collections for $90 when I should only have paid $36 2. I am seeking a refund of $18 and for them to correct my credit report. My husband wants to pay it so it doesn't effect our credit score, in which case, they should refund us $108 and correct our credit report.