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          Find a Location

          Acuity, a Mutual Insurance Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAcuity, a Mutual Insurance Company

            Insurance Companies
            Multi Location Business
            BBB accredited business

            Contact Information

            2800 S Taylor Dr

            Sheboygan, WI 53081-8474

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            Visit Website
            Email this Business
            (920) 458-9131

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            Customer Reviews

            2.3/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/28/2001

            Years in Business: 99

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Acuity, a Mutual Insurance Company offers property and casualty insurance in the United States of America.

            Business Details

            This is a multi-location business.

            Find a Location

            Acuity, a Mutual Insurance Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2800 S Taylor Dr, Sheboygan, WI 53081-8474
              Email this Business
              BBB File Opened:
              12/1/1958
              Years in Business:
              99
              Business Started:
              1/1/1925
              Business Started Locally:
              1/1/1925
              Business Incorporated:
              9/1/1925
              Accredited Since:
              2/28/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Acuity
              Business Management
              • Benjamin M. Salzmann, President & CEO
              • Jamie Loiacono, Vice President
              • Michael Curry, Social Media Specialist
              • Kyra Pitsch, Executive Assistant
              Contact Information

              Principal

              • Benjamin M. Salzmann, President & CEO

              Customer Contact

              • Benjamin M. Salzmann, President & CEO
              • Jamie Loiacono, Vice President
              • Michael Curry, Social Media Specialist
              • Kyra Pitsch, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (920) 458-7843
                Primary Fax
              • (920) 458-1618
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I was in a car accident in 5/24/24 the driver a smiled he was at fault and stated he did not secure the load properly, and he was sorry. The driver then stated the company will pay for everything. The police were called and a report was made, and the driver of the truck was at fault. I called the insurance they first lied to me stating they did not have insurance then they have taken over a month to get in touch with me about repairs for my new car. I called the insurance company and The adjuster-***** refused to talk to me or answer questions. I ended the call, after the adjuster tried to tell me to shut up and listen. The adjuster-***** then called back and stated that the report did not say the other driver was at fault and proceeded to argue and yell at me and talk to me as if I was a kid. I requested a new adjuster and she said Im not giving you anything your going to cooperate with me. Again I ended the call, and realized I have to go over this ladies head. I want my car fixed right now and a new adjuster.
              Read More
              Read 20 More Complaints

              Customer Reviews

              23 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Fred A

              07/09/2024

              I'm a satisfied Acuity customer since 1996. Auto-Home-Rec Vehicles-Umbrella. Unfortunately I had deer hits in November 2022 $3600 and October 2023 $4100. Both were settled fairly and promptly with the body shop I preferred. We had hail/wind storm damage $25,500 June 2023. Again Acuity claims took care of us fairly and promptly. My premium went up about $250 a year, but it was still less than other companies I checked. I like having all my coverages in one policy due once a year.

              Acuity, a Mutual Insurance Company Response

              07/10/2024

              Thank you, ****.
              Read 22 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

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