11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lori K
5 stars06/08/2024
I love to be able to buy from an American company! The cover is very well made and was easy to install! Using it is a breeze also. We pull our fifth wheel camper and it is completely out of the way while the camper is hooked up and when it’s unhooked we can close the cover and everything inside the truck bed is safe and secure. I had a bit of an issue but it was taken care of right away no problems at all! Just explained the problem and they fixed it. Thank you for making such a great American product!Peragon Enterprises, Inc. Response
06/09/2024
Thank you for your loyalty to our American Made, ********************* Glad to hear our team took great care of you and you're enjoying your Peragon truck bed cover! If you need anything else, we'll be here!Review from Matt G
5 stars04/27/2024
Just installed my paragon truck bed cover. It was easy to install, and looks great. I havent had it in but an hour, so I cannot speak on the durability yet, but it seems well made and like it will last a while. The cover did arrive with a small dent, but I dont know if it was packaged that way or if it happened during shipping. I am not too concerned about it, being that the cover is on a work truck and will surely get more debts as time goes on. Instillation was fairly easy, took me and a helper about an hour. Will drag the truck through a car wash tomorrow to see how the seals hold up against water. So far 5 stars for sure, looks great on the truck and seems sturdy! The ******* videos were a great help, recommend watching those to help with install. Item takes a while to ship and arrive since they make them to order, small price to pay for what seems like a great product. Would recommend to friends.Peragon Enterprises, Inc. Response
05/27/2024
Thank you for posting your positive Peragon experience! We'll be here if you need anything in the future!Review from james e
5 stars12/27/2023
I love the look of the product but had a small issue with a part. **************** was incredible and after contacting them and having them look at the issues via photos they are sending me a new replacement part. Total time from contacting them, to Peragon sending me a new part was less than 24 hours. This company is whole reason behind buying American made. Outstanding customer service.Peragon Enterprises, Inc. Response
02/08/2024
Thank you for taking the time to leave us a review! We're glad to hear our Customer Experience team took great care of you and earned your positive feedback! If you need anything else down the road, we'll be here.Review from Robert C
1 star09/29/2023
I have had the cover for about 7 months at time of issue. The paneling came apart in two places while extending it out which to me is a catastrophic failure for a bed cover. After multiple reach outs Peragon is not willing to due anything to resolve the issue. I bought the top of the line cover with 5 year warranty but instead im left with a $1300 scrap due to them not willing to do anything to help. 2015 silverado short bed, look elsewhere for a quality company.Peragon Enterprises, Inc. Response
10/19/2023
Hi ****** -We'd love the opportunity to make this right for you. Here is what we have so far:It looks like you contacted us on May 2nd, which was about eight months after you received your cover, and again on August 7th. Our notes from May 2nd are that you had concerns about water leakage and had removed the Peragon cover from your truck. Eight months is beyond our return policy, but we offered to provide troubleshooting support and requested photos of your cover so we could assist, which we haven't received.The panel pins coming apart will not happen in normal use with a properly functioning cover, so we can absolutely help figure out why that happened and work with you to prevent it from happening again.We are always happy to take as much time in support and provide replacement parts where needed to take care of a customer! Please reach out to us through email, live chat or phone and we'll get you back on the road with your Peragon cover.Thank you!Peragon SupportReview from Gerald W
5 stars09/15/2023
Purchasing a quality bed cover made in the USA can be a difficult task as many bed covers are made in other countries. Peragon fit the bill as they build their bed covers in America and they are of high quality. Pros: Hard cover that helps protect items stored in the bed of your truck, about 99% water tight, easy to use, and best of all...one button to release the entire folded bed cover so you can use all of your bed space. Cons: None so far. Hints: Installing by yourself can take some time, at least for me, so I recommend having a helper. Purchase the tailgate seal kit like I did as it helps prevent water from being sucked up into the bed at highway speeds when driving in the rain.Peragon Enterprises, Inc. Response
09/24/2023
Hi ****** - We appreciate you taking the time to leave us a positive review!Review from Preston B
5 stars09/10/2023
My review is based on their customer service. The service that I was provided was top notch which is very rare these days. The team at paragon is phenomenal.Peragon Enterprises, Inc. Response
09/24/2023
Hi ******* - Thank you very much for your review with two thumbs up!Review from EUGENE M
5 stars07/25/2023
Excellent product. Looks great, works as advertised. It turned my truck bed into a dry, secure, lockable area that has greatly increased the utility of my vehicle. I recommend this product.Peragon Enterprises, Inc. Response
07/29/2023
Hi ****** - Thank you for sharing your positive Peragon experience! Just let us know if we can help with anything in the future!Review from Darrell M
5 stars04/02/2023
I purchased my bed topper over a month ago and could not be happier with my decision. It is sleek, works fantastic and I get a lot of comments on how well it complements my truck. Installation was a breeze and I love that it bolts to my factory bed hardware and I didn't have to drill into my truck bed. It took around 45 minutes to install by myself. I have a tri-fold topper on my 98 Chevy 1500 and this is by far a much better topper. Extremely smooth operation, easy to open, close and remove when needed. Customer service is AMAZING!! I ordered my topper before I had my truck. I was told I had a 5.5 foot bed but when the truck was delivered I quickly found that I actually had a 6.5 foot bed. (Happy me) I called customer service, explained my situation and Austin had the correct cover shipped right away and sent me return shipping labels for the one I had. Here's the great thing - customer service answered on the SCEOND ring! No message asking me to pick my language or asking to explain my problem or terrible hold music. Just a real person that wanted to help me. Paragon is now my "Go-To" bed topper company. Thanks Austin.Peragon Enterprises, Inc. Response
04/09/2023
Hi ******* - So glad to hear about your experience with Peragon! Thank you for taking the time to post a review. If you need anything down the road, we'll be here!Review from WAYNE L
5 stars01/17/2023
I've had this cover almost 100 days. It is well made, seals out water as well as others I have had, and looks good on the truck. Unfortunately, it doesn't work for the way I use my truck. This is partially my fault for not thinking it through fully before I bought. However, customer service is outstanding. Heather was cheerful and very helpful with my return and the process was virtually seamless. This company walks the talk. That's rare these days. They're so nice, I almost feel guilty returning it.Peragon Enterprises, Inc. Response
03/18/2023
Hi ***** - Thank you for your positive review! We're sorry our product did not meet your needs, but happy to hear our service exceeded your expectations!Review from Raymond S
5 stars09/17/2022
Best bed cover I have ever owned! Excellent quality and service!Peragon Enterprises, Inc. Response
10/14/2022
We appreciate your review, *******! If you need anything else, just let us know!
Customer Review Rating
Average of 11 Customer Reviews
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