![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforD Corgi Coats
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a purebred Pembroke corgi from ********* Coats( ******). Coats Corgi ***** and D Corgi Coats is what they advertise as their kennel. I made a deposit on 10/27/2021 and final payment and pick up on 11/12/2021. My puppy was diagnosed with hip dysplasia and will need medical intervention. I informed her the same day it was diagnosed 2/23/22. On 2/24/22 ********* stated she would give me a partial refund of $1000. Not only has she not done as she said she is also fraudulently registering her puppies with AKC. Also fraudulently advertising and telling people her puppies are full Pembroke welsh corgis. I had genetic testing done on my puppy and the dna results came back as my dog being a mixed breed. The parents being mixed, grandparents and great grandparents. When I received the results it had been over 40 days since I last had contact with the breeder. I sent text messages and ******** messages with no response from the breeder. I have proof of sending medical records, all our texts where agreeing to refund me and the genetic test results. They refuse to provide proof of the parents medical testing, to inform the owners of the dogs puppies of the genetic disorder that could have also passed down to their puppies or tell people they are not purebred corgis as advertised.Business response
04/07/2022
This woman is crazy and must be on some kind of drugs. I offered to take the dog back for a full refund if she is not happy with her puppy. She has a contact for no breeding the dog and there was intent to breed. Also in my contract it states that she will not get a refund unless the dog is returned.The contract she has for the dog does not cover Hip dysplasia because it can be environmental and it is extremely rare in Corgis. This woman will suffer the consequences and I am in the process of taking her to court right now and suing her for up to $100,000 hopefully some jail time will occur Or time in a mental health facility. I did offer her ***** back and her keep the dog if I was shown the vet paperwork But that is definitely off the table with how much damage she has occurred. I was also never sent the vet paperwork And obviously this woman has a mental health illness. I will still give her a full refund when I receive the dog back as the contact orders. For what she has done to me on ************ as of slander that will be the court to decide how much she owes me.Customer response
04/07/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[I have provided proof of the *** test, text messages where she states what Im right in what I am saying and the agreement. Ive sent a photo of the email that she received and it shows that it was sent to her. It shows that she is advertising the dogs as purebred when they are not. Ive sent all paperwork proof to her from my vet. It shows agreed upon refund. It shows that she said the parents have had all testing and then later that she does NOT test for hip issues in the breeding dogs. What it doesnt show is where she has been attacking me with threats, name calling and posting all of my private information online. She has ignored me for a very long time and I have never threatened her, called her names or even been rude about this situation.
Regards,
*********************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.