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            • Happy Nails

              1060 W Main St Ste 7 Stoughton, WI 53589-2051

            Business ProfileHappy Nails

            Nail Salon

            Contact Information

            1060 W Main St Ste 7

            Stoughton, WI 53589-2051

            Visit Website
            (608) 877-1059

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

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            Business Details

            Location of This Business
            1060 W Main St Ste 7, Stoughton, WI 53589-2051
            BBB File Opened:
            3/28/2022
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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            03/28/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            On 3/25/2022 at 9am I had an appointment to get a manicure at Happy Nails in *********, **. At 9:37am I checked out and the woman told me I owed $35.00 for the services and was to only pay in cash. I explained to her that I only had a card and have always paid with a card in the past. She said I had to pay with cash. I again explained I didnt have cash and could only pay with card as I have always done. She then said ugh! Fine! And grabbed my card quickly from my hand and handed me my receipt. She uncharged me $10.00 without even telling me due to using a card. I questioned her and she said rudely no I said it was $45.00! I was very upset because not only was I not told about being charged additional to what I was told it would be but they also used dirty manicure supplies like previously used and not clean nail files, in sanitized work areas and uncleaned brushes. After my services the man who did my nails took another client right away and used the same supplies he used on me without any cleaning or sanitation. This is a serious health hazard, especially during the ***** pandemic.
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            BBB Serving Wisconsin

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