Business ProfileforBRP US, Inc.

We bought a 2021 can am limited max brand new. Within just weeks it had to have a brand new front differential put into it. After being fixed it still drive horribly. We were told by the dealer that it's driving just fine. It's also always had a hard time starting and in 50 degrees and under if you tried moving it right after starting within the first minute it would stall. Called multiple times about these complaints they told me it's was fine. Finally after a recall comes out about the front diff do they now say I was right. So again a front diff recall fix was now put in along with numerous window switch fails, door handle fails and latch fails. After all this it's still runs terrible. We did have a couple mouse nests that were in the machine but it did not cause these issues and we paid out of pocket to have that cleaned out. Mind you we have a 3 year can Am warranty. We paid for a full service done by the dealership. Just months later we state it's still running terrible and that the engine lights are coming on and state to them it is still under warranty for a few months. They say we'll call and make an appt. We leave 2 messages to make an appt and finally again message them that we have been ignored. We have to then again reach out to can am/ brp to resolve this issue of our vehicle not starting at all and has been sitting for months. They put in a claim but we have still not heard a word. For a 35k utv with extended warranty I would hope for better. Also the ac absolutely stinks and barely has ever worked. This machine has been a complete lemon and if you go on any utv forum you will see similar complaints all over the place. There are a bunch of us that are going to go on these forums very soon to warn all future customers to not make the same mistakes by buying a can am because the company is not standing behind their machines or warranty. Beware do not buy a can am.