ComplaintsforSun Sport Marine Inc.
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Complaint Details
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Initial Complaint
08/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I bought a boat from this company and the have lied about its condition the hours on it the cover for it. They put a brand new radio In it and its not working. They had it 3 different times trying to fix it and have not be able to fix it. Now they won't return my calls or text messages. I spent ***** on it and I've had to replace a lot of stuff. I can show you the old add where the add said it was turn key ready for the water and the radio was top of the line. The work they have done on the radio is very bad its hurts your ears.Business response
08/31/2022
Hello I've still been trying to reach out to them to resolve this issue. The radio guy actually called me on Saturday and said he would be here on Monday to try and fix it. So Monday I took off of work and waited all day for him to show up. Needless to say he didn't show up. So out a day of work again for the 3rd time. He calls me from a restricted number every time so I can't call him to find out anything unfortunately.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.