ComplaintsforNicholas H. Reach, CPA, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/09/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Nicholas completed my taxes for 2021 for personal and business. After efiling my taxes I received 2 letters from the **** one from state and one from federal about error on the return. I have sent Nicholas both letters via email. He has refused to respond on how to handle fixing his mistakes. He first tried to claim it was because invoices was not paid but invoices was sent after I forwarded the first letter. Invoices are now paid and he still refuses to respond. He also refused to provide final copies of the taxes he filed. Errors had a 30 day limit to respond from the state which has now pasted because his failure to address mistakes. This is unprofessional and legally he has to provide me copies of the final taxes hes filed. He has failed to complete the job hes been paid for or provide final returns. I expect a full refund for personal and business taxes or for him to finish the work hes been paid for and provide a copy of the taxes hes filed and legally obligated to provide.Business response
07/01/2022
BBB COMMENT SKW:
He has been taken care of the money has been returned
Customer response
07/01/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. They have not cashed the checks sent for payment. They have not returned the checks and any attempt to deposit after would voiding this agreement.
Regards,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.