Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AAA General Contracting LLC has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforAAA General Contracting LLC

    General Contractor
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Order Issues
      Status:
      Answered
      First of all, this is not a licensed general contractor. This company has been in business 2 years and is not accredited by the BBB, Better Business Bureau. I'm starting with this because anything relating to doing Plumbing or Electrical work, or installing egress windows in a basement requires permits. Why....because there are a lot of unlicensed contractors in ********* that do bad work and by pulling a permit, the city inspector has to come out to check the work to make sure the contractor charging you money knows what he is doing.Next, this guy, quoted me $11000 for a job and wanted $8000 up front.....huge red flag. Why you ask, because and I quote ******, I'm a small company, I cant compete with multi million dollar companies. ******, was at my condo when I told him over the phone I was not going to give him $8000 up front. I told him I will give him $2000 up front, and make progress payments based on his work, he argued with me for 10 minutes, whining about how hes a little company and has only been in business 2 years. He was doing demo on my bathroom, he removed the shower, toilet and vanity, but only disposed of the shower, he basically left after I gave him the $2000.Because he was supposed to do plumbing work on my condo, the hoa requires a weeks heads up to shut down the plumbing stack in my building. He did the week notice, but never showed up. My wife called an texted and he gave us numerous excuses ranging from he was sick, to my wife didnt pick out materials.....which he was supposed to meet her for, and never showed. The last excuse that he didn't think the As I write this, he has ignored my wifes wishes to get the fob to our building, keys to our condo and the balance of the deposit back.

      Business response

      03/01/2023

      they hired me I went an demo'ed it was suppose to be for ***** I run the card it doesn't come through they five me ***** that's not enough asked me to use my cc I'm not going to let them use my cc. They cannot legally fire me and they have breached their contract with me. I've got recorded text message documentation. I offered a ***** demo, ***** designing fees and ************************************* 

      Customer response

      03/02/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

      I tried to reply to the contractors response and I was not able to.  I read his response, which is 100 percent false.  I never signed a contract with him, he emailed me a contract for $8000, I called him and said Im not going to give him an $8000 for an $11000 job.  My wife had given him my credit card to charge $2000, it wasnt until later, that I found out he tried to charge $8000, which I never authorized, or signed saying he could.  The credit card I gave him purposely had a low limit so he could not charge me $8000. The materials we bought ourselves, I have all the receipts.  My wife asked him for his help on what she was supposed to buy and he never helped her at all.  He charged us the $2000 from our condo, we gave him our key and and fob to our building.  We expected him to demo our bathroom, dispose of everything, help my wife with what she was supposed to buy, then redo the pipes in the shower to build a new shower.  He did not do any of this, he pulled out the shower, and vanity, but left everything there, and a mess.  Once he got his money and we were not there he left and never came back.  We called and texted everyday and he would say hes sick, or hes working on another project.  Our condo bilaws require that we give 1 week notice to the hoa to shut down the plumbing stack, which he gave notice, but never showed up.  We had to hire an emergency plumber to come, who told us, you know you need permits for this, which ****** never offered.  When we asked ****** where he was, why he didnt show up, he said he didnt need to, there was no reason to shut off the water for all 3 units.   Keep in mind there is 1 shut off in the underground garage, for all 4 units to shut off water.  We were changing all the hot and cold pipes in the bathroom. It doesnt take a genius to know that if the water is not shut off and you start cutting pipes, the water is going to flow out of the cut pipes until the main shut off is turned off. In short, I never signed a contract, the nonsense terms are convenient to his response, but not in the contract he emailed me that I didnt sign.  I can email you that contract if you like. 

      Regards,

      *******************

      Business response

      03/03/2023

      Sorry for the delay I broke my foot the same day we spoke late on! You can see they didnt have materials for me to even do more work after the demo, how I followed up with no response multiple days, then the weekend they just blow up and decided to fire me when they never grabbed anything and breaching their contract doing so.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.