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Find a Location

Rubidell Resort Condominium Association, Inc. has 1 locations, listed below.

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    Business ProfileforRubidell Resort Condominium Association, Inc.

    Resort

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This Company states that they offer full resort services.

    Business Details

    Location of This Business
    Watertown, WI 53094-9116
    BBB File Opened:
    2/17/1998
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Business Management
    • Jennifer Ehrke, Office Manager
    • Bill Miller, General Manager
    Contact Information

    Principal

    • Bill Miller, General Manager

    Customer Contact

    • Bill Miller, General Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On March 16, 2022 I called, made reservations, and paid for 2 campsites for two nights each for the dates of September 16 and 17. I spent quite a bit of time with the women who made the reservations picking waterfront sites. This was extremely important to me. I called in March to be sure that I got waterfront sites as I was warned they fill up fast. I paid them $295.40. That's a lot of money. We reserved sites 141 and 142. Now when I called to confirm check in times, they are saying that we have sites 41, and 42 that are nowhere near the water and not very good sites at all. The receipt that I was given shows the sites at ***** and *****, which is very misleading. They said that since then they had filled the waterfront sites and cannot honor my reservation for the site and they refused to offer a refund. They told me that the woman who made reservations with me has since been let go from teh company for mistakes. My reservation should be honored since it was made before anyone elses. That is their employees mistake and they should make it right.
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    Customer Reviews

    0 Customer Reviews

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