Business ProfileforFoundation Pros of Wisconsin LLC

Do not do business with this company! I would give them zero stars if that was an option. We hired Foundation Pros in early March 2021, signed a contract and gave them a large deposit. We were given a start date in early May 2021 which was pushed back one week initially. We needed to take our garage down as part of our job was to replace the garage slab/garage. We took down our garage two days before our 2nd start date in May 2021. The day came to start our job, we were told the owner showed up and stated "We can't do this job for this price" and left the job site without even notifying us. We had to make contact with the foreman Joe who bid our job who stated he had made a mistake and was very sorry and we could get our money back or they could bring in an engineer to see if there was a way to save some of our current concrete to make the job cheaper for us. Our quote was to remove and replace everything we currently have so we were not happy but we were willing to listen to what they proposed. My husband had to call and text the owner and ask him to meet at our home the next day and explain what was happening with our project. The owner showed up the next day asking if he could bring in an engineer to come up with a plan to save some of our current concrete. We agreed to the engineer. It took a week before the engineer could come out and then it was another three weeks for his report which turned into many calls and texts to the owner and the office who very clearly were trying to avoid our calls and texts because they would not respond. There was also a point in June where we were told we didn't get a call back because the owner was out of town dealing with a family member which is not an excuse when you are running a business. We were finally given a new start date in late June 2021 however they never told us what the new plan was and every time we called or text the owner and the office we never got a response. If you were changing our original contract we would need to know what you are planning on doing different so we could decide if we agreed and then sign a new contract. Ultimately we decided they were not going to ever come to do our job an decided to call the owner to let him know we decided we just want our money back and we will find someone else. That was in late June,. The owner called us back right away that time and very clearly stated our check for the deposit would be in the mail the next day. Days went by without a check. We made more calls and texts stating we never received the check. We were then told very clearly that the check was in a secure envelope along with the engineers plans, we were even told what date it was mailed out and again the check never arrived. Needless to say now we are left without a garage or our deposit and since concrete contractors are so busy we may not get our project completed until next spring leaving us without a garage all winter long. We recently hired an attorney and are in the process of taking legal action against Foundation Pros. You are dealing with an owner and employees who clearly do not know how to run an honest business if you hire this company.