Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Russ's Mulch & Top Soil has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRuss's Mulch & Top Soil

    Lumber Store

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides landscape mulch.

    Business Details

    Location of This Business
    W220N1500 Springdale Rd, Waukesha, WI 53186-1178
    BBB File Opened:
    1/26/1998
    Years in Business:
    59
    Business Started:
    1/1/1965
    Business Started Locally:
    1/1/1965
    Business Incorporated:
    4/2/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • Russ's Mulch & Top Soil, Inc.
    Business Management
    • Brian Hansen, Owner
    Contact Information

    Principal

    • Brian Hansen, Owner

    Customer Contact

    • Brian Hansen, Owner
    Additional Contact Information

    Fax Numbers

    • (262) 798-9559
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2022

    We have employed ****** for lawn care, mulch, snow plowing, and mosquito spray for several years. We have been very happy with their service until this Spring 2022. Last winter, November of 2021, ****** plowed our driveway and plowed over our marker stakes on both side of the driveway, tearing up the sod on both side 1 foot into the lawn. We immediately sent them pictures and they came out to check the lawn on both sides of the driveway. The owner of ****** agreed that they were responsible and would re-sod the areas in the Spring. It is not June 16th, and after many calls and my husband stopping in at their office, we still do not have our lawn fixed. I have been very patient, but this is 3 months after they promised to fix what they damaged. I cannot think of another way to get their attention and rectify this mater. Thank you for your help.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cody V

    1 star

    10/31/2023

    Rocks from an unsecured truck hit my car and many others on the interstate. The company and manager ******* have no remorse and even thought it was funny. I would recommend no one support this business... Imagine if it was your family on the freeway being hit with rocks. Anyone else having this issue report them to the ***** unsecured loads carry a 200$ citation.

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.