Business ProfileforKinex Medical Company, LLC

I received a call from Kinex saying that my doctor had ordered a Water Circulating Pump for treatment of a shoulder replacement surgery that I was having in a few days and needed to pay$150.00 to rent the Pump for a month. I thought okay my ******** or ******************* will pay for it. I received notices from both ******** and ********* that it was not covered even though Kinex sent them a bill for $420.00. $150.00 plus $420.00 equals $570.00 which I think is ridiculous for renting a small machine for a month. called ******** and the person I talked to said Kinex did not send the correct Procedure code and should have sent a code that stated that the Pump was a medical necessity. So, I called Kinex and explained to the person I talked to that they needed to resend the bill for the Pump to ******** with the correct code. She said she would pass the information to the billing department. I was hoping to get my $150.00 back even though I knew that was a long shot. I have since talked to my doctor and his healthcare team and explained the whole situation and to avoid dealing with Kinex especially after looking at all the other complaints on the Better Business Bureau. Thanks for the rant.