Business ProfileforBoucher Hyundai

I ordered a part online through HyundaiOEMPart.com which then Boucher Hyundai picked up. I paid $74.03 for standard shipping of a part No bigger than a Tablet and weighing less than 7 lbs ?? On Thur. 6/13 (Ten Days Later) I received an email mentioning shipping so I thought maybe another day or two before I would receive it. After clicking on the *** tracking link I discovered that Only a Label had been Created and nothing shipped! I received the same information on Friday 6/14 & Sat. 6/15 NOW 12 Days later. When I called the Dealership and spoke with **** and asked him to Cancel my order because it has Not shipped he said he couldn't because it had. He was quick to offer a $35 credit back to my card and said they didn't have the part and had to order it. Why would you sell something you don't have? I asked **** that if I were to call *** with the tracking # would they be able to tell me where my package is and when will I receive it and **** said, you could but they're probably not going to know???? I then called *** with my tracking # and the message I received was they received shipping details but have Not yet received the package! Now if you ask me, *** is a ******************* with an excellent reputation and Boucher Hyundai? Well take a look here at the complaints! I have now been trying to reach **** in the *********** for an hour to ask him who telling the truth here? You give it an educated guess???? Yay! Finally spoke to **** and I do appreciate him calling me back. I told him what *** said and then asked him to Please tell me the part left your store? Which he then mentioned non-assuring words, Supposed to have and Should have? He said it was late in the day and the *** driver should've and was supposed to pick it up on Friday 6/14. He said they probably didn't scan it with their handheld device and when it hits the second location it should show up. I explained to him how's it concerning they really have No solid record/evidence that it WAS picked up